整理了一些外贸人可能会用到的英语，供参考！

机场接待客户：

Excuse me. Are you xxx? this is (I am) xxx, the sales manager/the colleague of xxx from xxx company. I am here waiting to meet you.

Let me help you with your luggage.

How was your flight/Journey? was it comfortable?

It is always a pleasure to see great a friend from afar? 有朋自远方来，不亦乐乎。

There is a car waiting for you just outside the door. Right this way please.

车在外边等您，请往这边走。

Let me put your cases into the trunk, and please get in the back.

我来帮您把行李放在后备箱，您请上后座。

How's your feelings coming here? Is this your first time to come to China after COVID-19?这次来xx感觉如何？这是你自疫情后第一次来中国吗？（问这句话可以看客户是不是经常来中国）

What's your plan for this business trip? which company will you go to visit this time?

您此次来主要是为了什么？除了我们还会去哪些公司参观呢？（有些非常有经验的采购不会告知，经验少的新客户也许会讲）

How about your schedule, which place would you like to go, we can be helpful if you want to plan your toutine.

您的日程安排是怎样的？想去哪个地方？我们可以帮您计划。

Do you travel to China on business very often? 您经常来中国出差吗？

What do you like to do in your spare time？您闲暇时间喜欢做些什么？

what do you think about ......有关近期的新闻，您对最近的xxx 事情有什么看法？

We'll reach the xxx hotel in another ten minutes. When we arrived there, you can go up and have a rest. The hotel has good service, and it's considered as one of the best hotels here.

我们十分钟后到达xxx酒店，我们到达之后，您可以上楼休息下，这家酒店的服务很好，是我们当地最好的酒店之一。

We will pick you up from this hotel to our office/factory this afternoon/tomorrow morning, will confirm with you again about exact time.

我们今天下午/明天早上会来酒店接您去我们办公室/我们工厂，我们将会与您再次确认准确时间。

客户询价：

1.Will you please let us have an idea of your price? 

2.Are the prices on the list firm offers? 

3. How about the price/ How much is this? 

我们报价：

1.This is our price list. 

2. We don’t give any commission in general. 

3. What do you think of the payment terms? 

4. Here are our FOB prices. All the prices in the lists are subject to our final confirmation. 

5. In general, our prices are given on a FOB basis. 

6. We offer you our best prices, at which we have done a lot business with other customers. 

7. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP? 

8. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?

客人还价：

1. Is it possible that you lower the price a bit? 

2. Do you think you can possibly cut down your prices by 10%? 

3. Can you bring your price down a bit? Say $20 per dozen. 

4. It’s too high; we have another offer for a similar one at much lower price. 

5. But don’t you think it’s a little high? 

6. Your price is too high for us to accept. 

7. It would be very difficult for us to push any sales it at this price. 

8. If you can go a little lower, I’d be able to give you an order on the spot. 

9. It is too much. Can you discount it? 

拒绝还价：

1. Our price is highly competitive./ This is the lowest possible price./Our price is very reasonable. 

2. Our price is competitive as compared with that in the international market. 

3. To tell you the truth, we have already quoted our lowest price. 

4. I can assure you that our price if the most favorable. A trial will convince you of my words. 

5. The price has been cut to the limit. 

6. I’m sorry. It is our rock-bottom price. 

7. My offer was based on reasonable profit, not on wild speculations. 

8. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further. 

接受还价：

1. Can we each make some concession? 

2. In order to conclude business, we are prepared to cut down our price by 5%. 

3. If your order is big enough, we may reconsider our price. 

4. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit. 

5. The price of his commodity has recently been adjusted due to advance in cost. 

6. Considering our good relationship and future business, we give a 3% discount. 

客人询问最小单数量：

1. What’s minimum quantity of an order of your goods? 

询问订货数量：

1.  How many do you intend to order? 

2. Would you give me an idea how much you wish to order from us? 

3. When can we expect your confirmation of the order? 

4. As our backlogs are increasing, please hasten the order. 

5. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer? 

6. We regret that the goods you inquire about are not available. 

客人回答订单数量：

1. The size of our order depends greatly on the prices. 

2. Well, if your order is large enough, we are ready to reduce our price by 2 percent.

3. If you reduce your price by 5, we are going to order 1000sets. 

4. Considering the long-standing business relationship between us, we accept it. 

5. This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future. 

6. We have decided to place an order for your electronic weighing scale. 

7. I’d like to order 600 sets. 

8. We can’t execute orders at your limits. 

感谢下单：

1. Generally speaking, we can supply form stock. 

2. I want to tell you how much I appreciate your order. 

3. Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order. 

4. Thank you very much for your order. 

客人询问交货期：

1. What about our request for the early delivery of the goods? 

2. What is the earliest time when you can make delivery? 

3. How long does it usually take you to make delivery? 

4. When will you deliver the products to us?

5. When will the goods reach our port? 

6. What about the method of delivery? 

7. Will it possible for you to ship the goods before early October? 

答复交货期：

1. I think we can meet your requirement. 

2. I ‘m sorry. We can’t advance the time of delivery. 

3. I’m very sorry for the delay in delivery and the inconvenience it must have caused you.

4. We can assure you that the shipment will be made not later than the fist half of May. 

5. We will get the goods dispatched within the stipulated time. 

6. The earliest delivery we can make is at the end of September. 

要求提早交货：

1. You may know that time of delivery is a matter of great important. 

2. You know that time of delivery if very important to us. I hope you can give our request your special consideration. 

3. Let’s discuss the delivery date first. You offered to deliver the goods within six months after the contract signing. 

4. The interval is too long. Could we expect an earlier shipment within three months? 

稳住客人：

1. We shall effect shipment as soon as the goods are ready.

2. We will speed up the production in order to ship your order in time. 

3. If you desire earlier delivery, we can only make a partial shipment. 

4. But you’d better ship the goods entirely. 

5. We’ll try our best. The earliest delivery we can make is in May, but I can assure you that we’ll do our best to advance the shipment. 

6. I’m afraid not. As you know, our manufacturers are full and we have a lot of order to fill. 

7. I’ll find out with our home office. We’ll do our best to advance the time of delivery. 

8. Thank you very much for your cooperation. 

9. I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction. 

与客户沟通，一定要有利他思维，优秀的销售从来不讲自己卖什么，只讲自己能帮客户解决什么问题；优秀的销售善于展示个人价值，在产品同质化时代，他们都是先卖自己，跟客户建立粘性；优秀的销售会给足价值预期客户，他们在关系不到位的时候绝不报价，在铺垫没做足前绝不谈优惠。